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Frequently Asked Questions
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WHAT TYPES OF PATERNITY TESTS DO YOU OFFER?Legal Paternity Test This is our highly recommended test. If the child is under 18, it is strongly recommended that you choose this option. Results can be used in court to support any legal purpose, including amending a birth certificate, child support orders, etc. Has the alleged father recently died? We can use a FTA blood card sample or DNA sample from the deceased. The sample is usually collected by the coroner or funeral home director. There is an additional fee for using a FTA blood sample card or DNA sample from a deceased individual. The results to this test may be used for legal purposes, such as SSI or survivor benefits. If the alleged father is incarcerated or has been deceased for a long time (body is not accessible) but at least one of his parents are alive and available for testing, then a Grandparentage DNA Test is the best option. Paternity can be legally determined if grand paternity is proven. Non-Legal Peace of Mind Paternity Test If you just want to know the truth and you do not need a paternity test that is court admissible, then this is the best option for you What if I don’t want the alleged father to know about the test, or he refuses to come in for the test? If you have a toothbrush, eating utensils, toothpick or finger/toenails from the alleged father, we can use those items to test for DNA. Please call us at 1-800-949-8292 to get pricing and directions on how to preserve the items for shipping to the lab.
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WHAT’S THE PROCESS TO GETTING A DNA TEST?You book your appointment online or by phone, receive your welcome e-mail from the testing center administrator, show up for your appointment with Valid Government Issued Photo ID (all parties age 18 and over require ID), all parties involved will be swabbed, test will get shipped to our accredited laboratory, test results will come back within 2 business days, results will be e-mailed or read in office.
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WHAT IF THE ALLEGED FATHER IS A MINOR?If the alleged father is minor, consent from a legal guardian is required. This means the legal guardian will need to be at the appointment in order to give consent that the minor can be tested in our office.
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CAN I RECEIVE MY TEST RESULTS BY PHONE?No, we will not give you your results over the phone. Results will be sent by e-mail or one of the parties involved can come to the office to pick up the results, or there can be scheduled time for administrator to reveal test results in office with all parties present in the event mediation or counseling is needed.
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WILL MY PRIVACY BE PROTECTED?Absolutely! We take our clients’ privacy very seriously. We will not release any information about your case to anyone without your authorization. We will always follow any special instructions you give us for communicating with you or other parties involved in your test.
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RESCHEDULE/REFUND POLICYIf you need to reschedule your appointment, you must do so within 24 hours of your appointment time by calling 1-800-949-8292 There are NO REFUNDS UNDER ANY CIRCUMSTANCES.
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How do I book an appointment with Delta Lab Services?To book an appointment, visit our Booking Page (provide direct link), select the service you require, choose your preferred date and time, and complete the necessary details. Once submitted, you will receive a confirmation email.
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Do I need an account to book an appointment?No, you don’t need an account. Simply fill in the required details during the booking process.
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Can I book an appointment for someone else?Yes, you can book an appointment for someone else. Please ensure you provide their name and contact information when filling out the booking form.
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What information do I need to provide when booking?You’ll need to provide: Your full name Contact information (email and phone number) Service you require Preferred date and time
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How do I know which service to book?If you’re unsure, check our Services Page for detailed descriptions or contact our support team for assistance.
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What if I need assistance with booking?If you need help, contact our support team, and we’ll guide you through the process.
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